Contact

Contact Us

Questions or Concerns? Hit us up with any questions about your order. Our customer service team is ready to assist you.

If you have any problems when using the product, please send the problem details with your Amazon order number to support@fitvii.com or Chat with us👋 to leave a message with your order. 

 In order to reply your email faster, you can show us the detail about the problems; attaching the order number and product photos or video is a useful way to help us know the problem clearly.

 Here is the way to find your order number: 

Please kindly go to your Amazon account---Your order---Find the product you ordered---Click “View order details"---Then you will see the order ID.

Note:
During the Spring Festival holiday (1/22/2025-2/4/2025), customer service may not be able to respond to emails and messages in a timely manner, please forgive me. We will try our best to reply in our spare time. Thank you for your patience and understanding.